Cloud Computing – SaaS Introduction (Software As A Service)

Interacting with SaaS

  • Direct Interaction – By going to the SaaS website or using their native app you can use their service
  • Client Applications – Third party Native applications that can communicate with the SaaS such as Outlook.
  • Integrated Partners – Other SaaS companies that integrate with the SaaS such as Quickbooks, or MailChimp to expand on the feature set
  • API’s – API’s allow you to code your own solutions that can communicate with SaaS provider

API’s Considerations

  • Languages – API’s require you to use specific languages to communicate with them
  • Costs – cost scales with use, but can become astronomical.
  • Limits – API’s generally have limits on usage which can be confusing to fully understand.

Legal Compliance

  • Data Location – Many countries now require their citizens data to be stored on servers with their country. Some SaaS providers allow you to specify where data is stored.
  • PCI/ HIPPA – Laws regarding how credit card and health information stipulate specific ways this data must be stored. Compliant SaaS providers follow these standards.

Data Portability

  • Data Portability allows you to export your data from SaaS solutions.
  • Just because you can export your data does not mean the data will be in a format you know how to use.

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